Benefits of IS09001

A properly implemented and maintained quality management system provides numerous benefits including:

• Providing a statement of intent to your customers regarding your commitment to quality and your capability to deliver to their requirements



• Increasing awareness of customer requirements



• Increasing understanding of your internal processes



• Providing an opportunity for reduced defects, reduced complaints, reduced rework and associated costs



• Helping to increase employee morale by developing clear and repeatable operating procedures and processes



• Improving internal training processes as a result of standardised operating procedures



• Providing a mechanism for measuring internal performance, leading to continuous improvement



• Having a certified quality management system provides external recognition